How to get your QR code in front of tenants
By the Maintenants Team
Setting up Maintenants takes minutes. The part that requires a little more thought is making sure your tenants actually know the QR code exists and what to do with it. Here are the most effective distribution methods, from simplest to most thorough.
Print and post it at the property
The most reliable method. Print the QR code and post it somewhere tenants will see it when a maintenance issue actually occurs — near the electrical panel, inside a kitchen cabinet, or next to the unit entrance. A laminated sheet works well. The goal is placement at the point of need, not just somewhere visible.
Include it in the lease packet
Add a printed QR code page to your standard lease documentation. When a new tenant signs, walk them through it briefly: scan this code when you have a maintenance issue, fill out the form, and your request goes directly to us. Setting the expectation at move-in shapes the behavior from day one.
Email it to existing tenants
For tenants already in place, a short email is the fastest way to introduce the system. Keep it direct: going forward, all maintenance requests should be submitted through this link. Include the QR code image and the direct URL below it for tenants who prefer to tap a link rather than scan.
Add it to a door hanger or welcome card
A door hanger at move-in with the QR code and a one-line instruction — "Scan to submit a maintenance request" — is a low-cost, high-visibility option. It also reinforces that you run a professional operation from the start of the tenancy.
Branded magnets on a fridge or other applicanes
A small magnetic sign with the QR code placed on the refrigerator, dishwasher, or breaker box panel puts it exactly where tenants are when something breaks. This is particularly effective for appliance-related requests, which make up a large share of maintenance volume in most rental units.
Business card format
Print the QR code on a branded business card and leave in standard lease packet as well as at a properties front desk. When a tenant notices a problem and needs to submit a request, trying to remember a landlords number will remind them of the request QR business card.